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Support#

Stuck? Here's how to get help.

Self-serve#

Most questions are already answered in the FAQ

Email support#

For account, billing, or functionality not covered in the docs:

📧 info@cromo.cloud

We aim to reply within two business days.

Contacting a designer#

If your question is about a specific pattern — e.g. "I think there's an error in row 47" — the designer is the right person to ask, we will not be able to help you.

Reporting a bug#

Found something broken? Tell us at bugs@cromo.cloud

Please include:

  • Your account email
  • Pattern title if relevant
  • A short description of what you expected vs. what happened
  • Screenshots if relevant
  • Which device and browser you use

We will follow up through email as soon as possible, but be aware that Cromo Cloud is actually a one-man hobby project, so please have some patience.